Online Workshops
Create Your Own Modular Workshop Content
Emotionally Intelligent Leadership – 7 Habits of highly effective, Emotionally intelligent people and teams
4 x 90 mins
Stephen Covey’s best selling book – “The 7 habits of Highly Effective People / Teams / Organisations” – is probably THE ‘go to’ book for an individual who wants to make a difference in their department, organisation or life in general. These 7 habits genuinely ‘change lives’. The 7 Habits are split over 4 workshops with e-learning videos to watch in your own time.
Delegates will receive a CPD Certificate in Leadership.
The cost of this personal development workshop is £75.00 per module = £300.00 + VAT. Discounts are available for Group / Team Sessions)
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Leadership Development – from first line supervisors to executive level
Starting at 1 x 90 mins
Today’s managers have a challenging role as they are asked to build high performance teams, deliver on KPI expectations, create and deliver Team and Organisational ‘breakthrough thinking strategies’, optimise performances and LEAN processes, implement transformational cultural change programmes …and….do their “day” job! MTC’s Modular Leadership Development journey leads our delegates through all of these challenges on their way to becoming the ultimate Emotionally Intelligent Leader.
Delegates will receive a CPD Certificate in Leadership and Management
The Cost of this Leadership Development workshop is £75.00 + VAT per each 90 minute module. Content for this workshop is tailored to suit the delegates’ experience and job role.
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Emotional Intelligence Profiling
1 x 90 mins via TEAMS
Emotional Intelligence Profiling (Accredited by the British Psychological Society).
Receive a 29-page personal E.I. Profile which identifies individuals strengths and areas for development followed by a 45 minute 1-to-1 coaching session with one of our accredited coaches.
This in-depth profiling will give you a score, out of 10, for each your eight E.I. Behaviours; Decisiveness, Motivation, Influence, Adaptability, Empathy, Conscientiousness, Stress Resilience and Self Awareness. The Profiling now also identifies your most dominant, Emotionally Intelligent Leadership Style from: Commanding, Pace-Setting, Democratic, Coaching, Affiliative or Visionary.
The Cost is £200.00 + VAT per delegate (discounts are available for Group / Team Profiling.) The cost includes 1 hour of Coaching via TEAMS.
Click here to see a sample Emotional Intelligence Report
Coaching and mentoring using the GROW model
4 x 90 mins
As a leader, one of your most important roles is to coach and mentor your people to work to their optimum efficiency. This will have a positive and profound effect upon; them as they continue to develop in their career, your organisation and you as a leader – if your team is highly motivated and have an appetite for their personal Continuous Personal Development this also reflects on you as a leader.
This workshop will equip you to deliver professional Coaching and Mentoring Sessions with your team members and delegates using the Internationally accepted GROW Model of Coaching.
Whether it be Coaching for new recruits, first line Supervisors, Team Members or Executive and Senior Management – this series of workshops will provide all of the techniques and tools in order to equip you to become a highly inspirational and impactive Coach,
Delegates will receive a CPD Certificate in Professional Coaching.
The Cost of this Professional Coaching Development workshop is £75.00 + VAT per each 90 minute module. Content for this workshop is tailored to suit the delegates’ experience and job role.
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Difficult Conversations – Performance Management
1 x 90 mins
Leaders at all levels can sometimes find difficult conversations the most difficult aspect of Supervision. Frequently, these necessary conversations are neglected or avoided which can lead to even bigger performance issues. A difficult or challenging conversation is a conversation where you have to manage emotions and information in a sensitive way in order to optimise the performance of an individual or a team.
The content of this workshop includes: Communication Styles, Conversations worth Having Principles, How to create “buy in” to Key Performance Indicators and how to make them SMART, how to conduct a Performance Interview / Appraisal.
Delegates will receive a CPD Certificate in Performance Management
The Cost of this Professional Development workshop is £75.00 + VAT per each 90 minute module. Content for this workshop is tailored to suit the delegates’ experience and job role.
The 8 theories of motivation for team leaders
1 x 90 mins
There are several definitions of the term motivation. Different psychologists have emphasised different aspects of motivation. Several terms—motive, drive, need, instincts, curiosity, goal incentive and interest are used to explain the term motivation Motivators are considered to be either Content or Process Theories. It is considered a psycho-physiological phenomenon. How to identify which techniques motivate individuals in your teams.
Each person can have a different “motivator trigger” which brings the best out of them. This workshop explains the 8 Theories of Motivation and assists in identifying which theory should be used on each individual. The content will cover: Maslow’s Hierarchy of Needs, Herzberg’s Two- Factor Theory, McClelland’s Need Theory, Vroom’s Expectancy Theory, McGregor’s Theory X and Theory Y, Alderfer’s ERG Theory, Self-Determination Theory, and Equity Theory
The Cost of this Professional Coaching Development workshop is £75.00 + VAT per each 90 minute module. Content for this workshop is tailored to suit the delegates’ experience and job role.
Leadership Styles – Tuckman & Blanchard-Herseys Situational Leadership
1 x 90 mins
Identifying your preferred and natural leadership style and knowing when to use different styles of leadership depending upon the circumstances is the key attribute of an outstanding leader.
This workshop helps you identify your preferred leadership style through a simple on-line assessment and demonstrates how to you can modify your style in line with the principles of Situational Leadership.
Delegates will receive a CPD Certificate in Situational Leadership and Team Dynamics
The Cost of this Professional Coaching Development workshop is £75.00 + VAT per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Strategic and Organisational planning with appreciative inquiry
1 x 90 mins
Appreciative Inquiry(AI) is a way of looking at organisational change which focuses on identifying and doing more of what is already working, rather than looking for problems and trying to fix them. It makes rapid strategic change possible by focusing on the core strengths of an organisation and then using those strengths to reshape the future. How to develop high-energy buy-in of a strategic plan. Learn how to use this powerful Change Management planning process.
This module is ideal for those Organisations, Departments or Teams who are wanting to re-set their Vision and Direction for the Future. Perfect to use on Away Days as a Strategic Planning Tool.
Delegates will receive a CPD Certificate in Situational Leadership and Team Dynamics
The Cost of this Professional Development workshop is £75.00 + VAT per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Leadership, followership and conflictors
1 x 90 mins
In EVERY Team, Department or Organisation there will be Leaders, Followers and Conflictors.
This 90 minute module helps Team Leaders to identify your potential Leaders, your loyal Followers as well as your Conflictors .
How to identify the future Leaders and Followers in your Teams and how to create; Shared Vision, Harmony, Teamworking, Collaboration, Positive Energy, Functional and Trusting employees and teams. Also how to identify the Conflictors in your teams and how to turn them into positive, empowered Followers by applying emotionally intelligence leadership Skills.
Delegates will receive a CPD Certificate in Emotionally Intelligent High Performance Teams
The Cost of this Professional Coaching Development workshop is £75.00 + VAT per delegate for each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Negotiating and Influencing Skills
1 x 90 mins
This a very practical and interactive course has been designed to enhance your ability to negotiate effectively and influence others to achieve results by utilising the powers of Emotional Intelligence and by unleashing strategies and tactics which will give you the Psychological Advantage in any Negotiation. As used by Unite the Union, Unison the Public Service Union and the TUC for disputes and mediation techniques as well as companies such as Vodafone, McAfee, IBM, Siemens, B&Q for Sales Contracts and Purchasing Negotiations.
Here’s a test … if you were given a choice as to which seat you would sit in to conduct a boardroom negotiation – which seat would you choose to give you the psychological advantage over your negotiator?
Utilising the secrets of Psychology and Emotional Intelligence this workshop will enable each delegate to achieve the psychological advantage in any Negotiating Situation.
Delegates will receive a CPD Certificate in Negotiating and Influencing Skills
The Cost of this Professional Development workshop is £75.00 + VAT per delegate per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Key Account management & business development
1 x 90 mins
Some say that “Selling” is the oldest profession since Eve “sold” the apple idea to Adam. Others think that sales people have to be like Del Boy! – Thankfully, the Sales profession has moved a long way since those days. Others say that “there is nothing new in sales” – however, having been a sales professional for almost 40 years and as a Fellow of the Institute of Sales & Marketing – I can honestly say that with the application of Emotional Intelligence and Key Account’s Strategic rather than Transactional concepts – the image of profession of Sales and Business Development is VERY different nowadays and the Del-Boy “Spiv” is long gone!
Applying psychology and emotional intelligence skills to the ever-evolving Sales Cycle, whether your Sale is a “Transactional” or “Strategic” …”commodity” or Key Account Development, these techniques, tips and tricks will add a new dimension to your value proposition.
As the legend Peter Drucker once said “People will buy from people they like and people they Trust”.
Delegates will receive a CPD Certificate in Key Account Management and Business Development
The Cost of this Professional Development workshop is £75.00 + VAT per delegate per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Innovation is Dead and we killed it !!
1 x 90 mins
Nowadays the word ‘Innovation’ seems to appear in every organisations Values or Mission Statements! …and we are, probably, claiming that our Business Processes are ‘Innovation in Action’ ?… but is that three words…or two? Our departmental or organisational culture can either encourage innovation ..or kill it. Our lead facilitator for this workshop served as European VP of “The World’s most Innovative Company” (according to McKinsey director Tom Peters) for 25 years and the session comprises of tips and techniques of how to create empowerment and ‘positive energy’ within your organisation. It also covers those techniques and cultures which restrict innovation and empowerment.
Delegates will learn how to identify the restrictors and enablers of Innovation in their Department / Organisation and how to Create a Culture where Creativity and Innovation Thrive.
Delegates will receive a CPD Certificate – Creating a Culture of Innovation
The Cost of this Professional Development workshop is £75.00 + VAT per delegate per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
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Transactional Analysis
1 x 90 mins
Transactional Analysis (TA) is a framework for understanding how people think, feel, and behave — especially in relationships and communication. It is used in psychotherapy, coaching, education, and organizational development.
🔹 1. The Three Ego States
TA proposes that every person operates from one of three ego states, which are consistent patterns of thinking, feeling, and behaving:
1. Parent
Internalised rules, values, and behaviours learned from authority figures.
- Critical Parent: judging, correcting
- Nurturing Parent: supporting, caring
2. Adult
Rational, here‑and‑now, data‑driven decision‑making.
3. Child
Emotions, creativity, spontaneity, and early experiences.
- Free Child: playful, expressive
- Adapted Child: compliant or rebellious
Healthy communication often comes from the Adult; problems arise when Parent/Child states take over unconsciously.
Transactional Analysis is one of the most accessible theories of modern psychology. Founded by Eric Berne, and the famous ‘parent adult child’ theory is still being developed today. Transactional Analysis has wide applications in clinical, therapeutic, organizational and personal development, encompassing communications, management, personality, relationships and behaviour. Whether you’re in business, a parent, a social worker or interested in personal development, Eric Berne’s Transactional Analysis theories, and those of his followers, will enrich your dealings with people, and your understanding of yourself.
Delegates will receive a CPD Certificate in Transactional Analysis
The Cost of this Professional Development workshop is £75.00 + VAT per delegate per each 90 minute module.
Content for this workshop is tailored to suit the delegates’ experience and job role.
Disney Customer service Principles
4 x 90 mins
What if Disney ran your organisation?
Disney has won the award for Best in Class for Customer service for almost 40 years. This workshop looks at WHY while exploring the Principles of the Magic Kingdom and take in the award winning FISH! video as we focus on Service Excellence.
Our team brings a wealth of diverse leadership experience, enabling us to tailor our programme to meet the unique needs of your organisation. By working closely with you as consultants, we help craft the perfect Customer Service culture that aligns with your goals. As your partners, we are dedicated to your success and committed to fostering an environment where your Customer Service Relationships thrive and excel.
Why not apply the Disney Principles of Service Excellence to your Customer Service today?
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Delegates will receive a CPD Certificate in Customer Service Excellence
The cost of this personal development workshop is £75.00 per module x 4 modules = £300.00 + VAT. Discounts are available for Group / Team Sessions)
This Workshop can also be delivered in House for £975.00 + VAT for a Group of 12 People
Overcoming The 5 dysfunctions of team
1 x 90 mins
Patrick Lencioni has been described by the One-Minute Manager’s Ken Blanchard as “fast defining the next generation of business thinkers.” This 90 minute session will equip you with tools to assess the functionality of your team against the 5 dysfunctions and provide inspirational and motivational ideas to develop an emotionally intelligent Super Team.
This workshop can be delivered online via Teams at £75.00 VAT per delegate per module or it can also be delivered in house utilising MTC’ Experiential Learning Kist at £975.00 + VAT for up to 12 people.
Developing Emotionally Intelligent, High Performance SUPER-Teams – Mobile Team Challenge
Edward DeBono’s 6 Thinking Hats
1 x 90 mins
Seen by some as the fore-runner to the emergence of Emotional Intelligence, Edward DeBono’s Six Thinking Hats is a simple, effective parallel thinking process that helps people be more productive, focused, and mindfully involved. A powerful tool set, which once learned can be applied immediately.
You and your team members can learn how to separate thinking into six clear functions and roles. Each thinking role is identified with a coloured symbolic “thinking hat.” By mentally wearing and switching “hats,” you can easily focus or redirect thoughts, the conversation, or the meeting.
A great insight into understanding other people’s ‘types’. This session also provides an invaluable insight into understanding other people’s ‘types’ and preferences.
This workshop can be delivered online via Teams at £75.00 VAT per delegate per module or it can also be delivered in house utilising MTC’ Experiential Learning Kist at £975.00 + VAT for up to 12 people.
Developing Emotionally Intelligent, High Performance SUPER-Teams – Mobile Team Challenge
Winning Behaviours and Attitudes
1 x 90 mins
Here’s a little test for you… where are you on this chart?…are you above or below the line?…are you Pro-Active or Re-Active?
How are you coping generally?
How is your Stress Resilience currently?
Creating those Winning Behaviours and Attitudes for yourself and your Team – by knowing HOW to get your Team into the Peak Performance Zone and how to develop your AND their mental strength so as to ensure that they are able to live Above the Line… can make work/life seem a whole lot easier.
This workshop can be delivered online via Teams at £75.00 VAT per delegate per module or it can also be delivered in house utilising MTC’ Experiential Learning Kist at £975.00 + VAT for up to 12 people.
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Appreciative Inquiry – Conversations Worth Having
1 x 90 mins
“Conversations worth having” refer to meaningful dialogues that foster connection, understanding, and positive change, often guided by principles of Appreciative Inquiry.
Conversations worth having are those that go beyond superficial exchanges and delve into deeper, more constructive dialogues. They are characterised by their ability to energise participants, strengthen relationships, and generate creative possibilities. These conversations can occur in various contexts, including personal relationships, workplaces, and community interactions.
Conversations are at the heart of everything we do. They are key to effective leadership, high performing teams, and strong relationships. We all know that they influence us, but we rarely stop to think about how much they affect our well-being and our ability to thrive. Our conversations directly influence our present moment and possible futures.
Key Principles and Practices
- Appreciative Inquiry (AI): At the core of having meaningful conversations is the concept of Appreciative Inquiry, which focuses on strengths and positive aspects rather than problems. This approach encourages individuals to explore what is working well and how it can be enhanced.
2. Generative Questions: These are open-ended questions that stimulate thought and creativity. Examples include:
“What is working well in this situation?”
“How can we build on our strengths?”
“What possibilities do we see for the future?”
3. Positive Reframing
4. Emotional Awareness
This workshop can be delivered online via Teams at £75.00 VAT per delegate per module or it can also be delivered in house utilising MTC’ Experiential Learning Kist at £975.00 + VAT for up to 12 people.
The Complete Guide to Managing Remote Workers
3 x 90 mins
Are you Working from Home?…or does it feel like you’re Living at Work?
Our “Working Landscape” has changed significantly since the Covid Pandemic.
Some people couldn’t wait to get back into the Office… Some people didnt want to go back!…some found it far more efficient and less expensive to Work From Home…and so…”WFH” was added to our vocabulary and the acronym became a well used expression.
But…how do you maintain communications, team spirit, motivation, shared visions, camaraderie etc when we have become a bunch of Remote Workers?
74% of Companies plan to permanently shift to more Remote Working Post-Covid (Gartner)
How equipped are we to Manage Remote Workers? The coronavirus was not only a health crisis of immense proportion – for some organisations it became an imminent restructuring requirement and new thought leadership on how we lead, manage and motivate; office-based, home-based and hybrid teams. These facilitated workshops follow a strategic roadmap towards creating the “new” normal culture for your Team or Organisation.
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This workshop can be delivered online via Teams at £75.00 VAT per delegate per module or it can also be delivered in house utilising MTC’ Experiential Learning Kist at £975.00 + VAT for up to 12 people.
mental wellbeing and stress Resilience
4 x 90 mins
This practical workshop has been designed to address the elements of the PERMA model as we build towards a healthy work / life balance. We will look at how stress can be managed positively (to produce achievement, meaning and relational quality) as well as how to avoid unnecessary dis-stress. There will be space for participants to intelligently assess and reflect on their current well-being. And there will be exercises and habits shared that can facilitate deliberate self-leadership towards “Performance under Pressure”.
Click Here for further information on our PERMA Workshops
Applying Positive Psychology in Crisis
1 x 90 mins
Positive psychology is a scientific approach to studying human thoughts, feelings, and behaviour, with a focus on strengths instead of weaknesses, building the good in life instead of repairing the bad, and taking the lives of average people up to “great” instead of focusing solely on moving those who are struggling up to “normal”. Positive psychology focuses on the positive events and influences in life.
